Terms and Conditions for Mobile Aesthetics Ltd

Welcome to Mobile Aesthetics Ltd! By booking and using our mobile aesthetic services, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

1. Services Provided

Mobile Aesthetics Ltd provides a range of beauty and wellness services, including facials, skincare treatments, makeup application, lash extensions, body waxing, and other aesthetic treatments. All services are carried out by licensed and experienced professionals.

2. Booking & Appointments

  • Booking: Services can be booked via our website, mobile app, or by contacting us directly via phone or email. A confirmed booking is required to schedule an appointment.
  • Confirmation: Once your booking is made, you will receive a confirmation email or text with your appointment details. If we are unable to accommodate your preferred time, we will work with you to reschedule.
  • Time & Location: You must provide an accurate address where the service will take place. Please ensure that the location is accessible and suitable for the service to be performed.

3. Payment

  • Payment Methods: We accept payments via credit/debit card, mobile payment systems, and, in certain cases, cash. Full payment must be made before or at the time of the service.
  • Pricing: Prices for all services are clearly listed on our website. Prices are subject to change without notice. Any changes in pricing will be communicated to you prior to your appointment.

4. Cancellations & Rescheduling

  • Cancellation Policy: We require at least 24 hours’ notice for cancellations or rescheduling. If you cancel or reschedule within 24 hours of your appointment, a 50% cancellation fee will apply. No-shows will be charged the full amount for the service booked.
  • Rescheduling: If you need to reschedule your appointment, please notify us as soon as possible. We will do our best to accommodate you, but availability is not guaranteed.

5. Late Arrival

  • Late Policy: We understand that sometimes delays happen, but please be mindful that arriving late may shorten the length of your appointment. If you are more than 15 minutes late, we may need to reschedule your appointment, and a cancellation fee may apply.

6. Health & Safety

  • Pre-Treatment Requirements: We may ask you to fill out a health and consent form prior to certain services. Please inform us of any allergies, sensitivities, or medical conditions that may affect your treatment.
  • Informed Consent: By booking an appointment with Mobile Aesthetics Ltd, you confirm that you have disclosed any relevant health conditions and have consented to the treatments.
  • Professional Standards: All services are performed by qualified professionals, and we adhere to the highest standards of hygiene and safety.

7. Privacy & Data Protection

  • Personal Information: We take your privacy seriously. Any personal information collected during the booking process will be used solely for appointment scheduling and communication purposes.
  • Confidentiality: We will not share your personal information with third parties without your consent, except as required by law or in accordance with our privacy policy.

8. Mobile Service Limitations

  • Travel Area: Our mobile service area is limited to specific locations. We will confirm service availability for your location at the time of booking.
  • Access & Setup: You are responsible for providing a clean, quiet, and safe space for our professionals to perform the service. If we are unable to set up or provide the service due to environmental or space issues, we reserve the right to cancel the appointment, and a cancellation fee may apply.

9. Service Satisfaction

  • Satisfaction Guarantee: We strive to ensure that you are completely satisfied with our services. If you have any concerns regarding the quality of the treatment, please let us know within 48 hours of your appointment so we can address any issues.
  • Liability: Mobile Aesthetics Ltd is not liable for any adverse reactions or injuries resulting from the treatment, provided that all relevant information has been disclosed and proper care has been followed.

10. Gift Cards & Packages

  • Gift Cards: Our gift cards are valid for a specified period, which will be clearly stated on the card. Gift cards cannot be exchanged for cash or refunded. Lost or stolen gift cards will not be replaced.
  • Packages: Service packages are non-transferable and must be used within the specified time frame. Expired packages will not be refunded or extended.

11. Indemnity

You agree to indemnify and hold harmless Mobile Aesthetics Ltd, its employees, contractors, and affiliates from any claims, damages, or legal actions arising from your use of our services, including any complications, allergies, or side effects related to treatments.

12. Changes to Terms and Conditions

Mobile Aesthetics Ltd reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on our website, and the updated terms will apply to any new bookings made after the posting date.

13. Contact Us

If you have any questions or concerns about these terms and conditions, please don’t hesitate to contact us: